Privacy Policy

Last updated: 11 October 2026

Vibez Studios respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit vibezstudios.com, contact us, or enquire about our services.

We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African law.

Who we are

Vibez Studios is a creative studio based on the West Coast of South Africa, providing photography, film, social media content creation, visual content creation and website design services.

Website: vibezstudios.com
Email: hello@vibezstudios.com

For purposes of POPIA, Vibez Studios is the responsible party for personal information collected through this website.

What information we collect

When you contact us or submit an enquiry through our website, we may collect information such as:

  • Your name
  • Your email address
  • The service you are interested in
  • Information you choose to include in your enquiry or message
  • Any other information you voluntarily provide when communicating with us

Our website may also collect limited technical information necessary for the website to operate securely and effectively, such as your IP address, browser type, device information and basic website usage information.

You are not required to submit an enquiry through our website. However, if you do not provide the information needed for us to contact you, we may not be able to respond to your enquiry or provide the requested service.

How we use your information

We may use your personal information to:

  • Respond to enquiries
  • Discuss potential projects or services with you
  • Prepare quotations or proposals
  • Provide services you have requested
  • Communicate with you about an existing project
  • Maintain necessary business and administrative records
  • Operate, maintain and secure our website
  • Comply with applicable legal obligations

We will not use information submitted through an enquiry for unrelated purposes without an appropriate legal basis.

Contact forms

When you submit a contact form on our website, the information you enter is sent to Vibez Studios so that we can respond to your enquiry.

Please do not submit sensitive personal information through the contact form unless it is genuinely necessary for your enquiry.

Cookies

Our website may use cookies and similar technologies that are necessary for the website to function correctly, maintain security or remember certain preferences.

We may also use third-party services or website tools that place cookies on your device.

Where required, you will be given the opportunity to manage your cookie preferences.

You can also control or delete cookies through your browser settings, although disabling certain cookies may affect how parts of the website function.

Embedded content and third-party services

Our website may contain links to or embedded content from third-party services, such as Instagram, Facebook, video platforms, maps or other websites.

When you interact with third-party content or follow a link to another website, that third party may collect information about you in accordance with its own privacy policy.

Vibez Studios does not control the privacy practices of third-party websites.

Who we share information with

We do not sell your personal information.

We may share or process personal information through trusted service providers where reasonably necessary to operate our website or business. This may include website hosting, email, website security, contact-form or other technology providers.

These providers may process information only as necessary to provide their services to us and are subject to their own security and privacy obligations.

We may also disclose information where required by law or where reasonably necessary to protect our legal rights.

International processing

Some of the technology and service providers used by our website may store or process information outside South Africa.

Where personal information is transferred internationally, we will take reasonable steps to ensure that it is handled in accordance with POPIA and applicable data-protection requirements.

POPIA specifically regulates the flow of personal information across South Africa’s borders, so this is worth including rather than pretending every WordPress-related service necessarily stores everything locally. South African Government

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining appropriate business records and complying with legal obligations.

When personal information is no longer reasonably required, we will delete, destroy or de-identify it where appropriate.

How we protect your information

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Your rights

Under POPIA, you may have the right to:

  • Ask whether we hold personal information about you
  • Request access to personal information we hold about you
  • Request that inaccurate or outdated information be corrected
  • Request deletion or destruction of personal information where applicable
  • Object to certain processing of your personal information
  • Withdraw consent where processing is based on your consent
  • Lodge a complaint with South Africa’s Information Regulator

The Information Regulator specifically recognises rights to request access and correction of personal information. Inforegulator

To exercise your rights or ask a privacy-related question, contact:

Vibez Studios
Email: hello@vibezstudios.com

Complaints

If you believe that your personal information has been handled in a way that does not comply with POPIA, you may contact us first so that we can try to resolve the matter.

You also have the right to lodge a complaint with the Information Regulator (South Africa), the independent body responsible for enforcing POPIA. Inforegulator

Information Regulator South Africa

Current contact details for the Information Regulator are available on its official website. Inforegulator

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology providers or legal obligations.

The latest version will always be published on this page with the date it was last updated.